Account & Technical Support
Get help with sign-in, profiles, subscriptions, payments, verification, messages or technical problems.
Open the official contact form →Support
Contact Us
Find the right support channel for account questions, technical issues, safety concerns and privacy requests.
Choose the support option that best matches your question. For account-specific help, include the email address connected to your account and enough detail for the support team to understand what happened.
Safety & Suspicious Activity
Report suspicious profiles through the platform. For phishing emails or urgent safety concerns, contact the support team directly.
Visit the Dating Safety page →Privacy Requests
Ask about access, correction, deletion, opt-out choices or other privacy rights that may apply to you.
Review privacy rights and instructions →Help us respond efficiently
- Include your username and registered email address.
- Describe the issue and the steps that led to it.
- Add the date, device and browser or app version when relevant.
- Attach a screenshot through the official contact form if it helps explain the problem.
Email
[email protected]
Phone
1-888-702-1274 (Toll-Free)
1-416-628-1072
SuccessfulMatch.com, Inc.
10 - 8707 Dufferin St, Suite 160
Vaughan, Ontario L4J 0A6
Canada